Behavioural change
People are often blissfully unaware how their personality impacts on those around them. Yet even the most successful people have negative traits that can be corrected to mutual advantage. Negative behaviours are usually the surface presentation of underlying psychological issues. These may have roots in past events which need to be resolved or redefined. Inappropriate behaviours may also damage your companies' reputation with your clients and other external stakeholders. Denying the existence of such problems is not an option if you wish to grow your business. Dealing with them invariably improves performance and profitability. It can safeguard your reputation.
Perceptions & slurs - how to deal with them
We used to find it quite surprising how many Directors/Partners complained that they were victims of unfair perceptions of their personality/style.
Feedback- giving and receiving
The most progressive organisations are often those that encourage a free flow of frequent and constructive feedback on performance - both upwards, downwards and sideways. As a senior person in your organisation you are required to achieve results through the efforts of your whole team. To get the best from others they need to know what is expected of them and how they are measuring up against specific goals and/or performance indicators that have been agreed in writing.
Controlling use of power & assertiveness
There are many different styles of leadership and management. Not all are good. Some people raise their voices to get their points across; others are unable or unwilling to provide any direct feedback to their team. Some resort to bullying which is against the law and can put their organisations at serious risk of being sued. Inappropriate styles of management and communication can be demoralising to those around them. Stress levels increase and team working becomes unproductive.
Your new strengths and abilities
- Using new techniques to persuade and influence.
- Emotional intelligence.
- Greater self awareness and how you impact on others.
- Staff more supportive and more productive.
- Less sickness and more staff retention.
Who would benefit?
Senior management.
To discuss a current or potential need, contact Robin Johnson at OvationXL
on 0845 260 7700 or