Solve problems & take decisions
The ability to be decisive and to solve a problem within an appropriate time frame is a core skill for anyone in business. Often decisions need to be taken by a team rather than just one person - the knowledge of a team is usually far greater than the knowledge of just one person. One challenge is how to define the parameters for taking a decision. What factors need to be considered and what risks need to be assessed? Far too often senior people get distracted by detail rather than focusing on the bigger picture.
Leading change
Businesses can quickly vanish off the map when they fail to respond to market forces. As a successful leader you need a thorough understanding of ways to generate positive innovation. Communicating change in process or service should motivate rather than disrupt. Handled wrongly and your best staff and clients are going to walk; handled well and your business is going to grow. Learn to create captivating reasons for people to choose to work with you rather than with the competition. Be active in helping your clients to appreciate new reasons to buy from you rather than from your rivals.
Self confidence & positive thinking
Raising self confidence is one of the most common requests that we receive - from Managing Partners and CEOs downwards. Some admit to having a challenge during certain highly specific situations or when working with particular people; others are overwhelmed by a sense inadequacy for much of their working day - just imagine how that impacts on performance. We teach the 'ten secrets of positive thinking' to enable positive outcomes.
Crisis intervention
Senior executives and other key personnel may encounter personal crises of one sort or another just like everyone else. These may include:
- Loss of job, partner or relationship.
- Relationship or work difficulties.
- Depression, frustration, feelings of boredom or inertia in life.
- Past or present trauma (e.g. accident, assault, medical condition).
- Past physical, emotional or sexual abuse.
- Abuse of alcohol or drugs.
- Obsessive behaviour patterns (e.g. gambling, over-spending).
- Eating disorders.
- Low self esteem, lack of confidence or assertiveness.
- Panic attacks or phobias.
- Stress and thoughts of being overwhelmed.
- Limiting self beliefs undermining performance.
Failing to support your key employees at times of personal crisis can have a negative impact on their colleagues and on your business. Employees inevitably don't perform to their potential and may be off sick for long periods. Their colleagues and the teams they work with are often adversely affected by the loss of leadership or negative energy of the individual. You may end up losing the employee or facing a legal action for 'non duty of care' if you do not take appropriate action to address a crisis situation and support the employee. Inevitably, not taking action will cost you more than investing in a carefully structured, outcome focused solution.
Your new strengths and abilities
- Self-control
- Self confidence
- A broader more positive perspective
Did you know?
Early intervention to support your key personnel at times of professional or personal crisis will help reduce the time they are off sick or not performing to their potential. It will minimise disruption in the workplace and the potential 'knock-on' effect of underperformance. It will also meet your legal obligation to provide a duty of care and demonstrate how much you value your workforce.
Who would benefit?
Those affected by a personal crisis plus their line managers.
To discuss a current or potential need, contact Robin Johnson at OvationXL
on 0845 260 7700 or